Good Practice Scheme

We are BDA Good Practice Gold members and have been since October 2001.

As founder members of this scheme we were one of the first practices in the country to be awarded the prestigious Gold Status

What Membership Of BDA Good Practice Means

The plaque we have shows that our practice is a Gold Member of BDA Good Practice. This means that we:

• Have been members of The Good Practice Scheme for over 10 years, currently it is 14 years and counting.
• Work to nationally agreed standards of good practice to develop and maintain a consistently high level of care for patients
• Are assessed by the BDA to ensure that we are meeting the Good Practice requirements
• Carry out our own internal checks on the way we work and we continually strive to improve
• Allow BDA assessors to visit our practice whenever they want to

Membership is renewable yearly and every third year we are required to complete a re-application procedure to demonstrate that we are maintaining the highest of standards and complying with requirements.

The latest visit was in November 2014 and we are glad to say we passed with flying colours!

Good communication with our patients is at the heart of good practice and is an integral part of practice ethos at Infinity Dental Care.

Our Commitment

Every member of our practice team has made a personal commitment to deliver a quality service for our patients:

• We aim to provide dental care of consistently good quality for all patients. We have management systems to help us and these define each team member’s responsibilities when looking after you
• We work with you to provide care that meets and exceeds your needs and wishes. We will explain options and costs so that you can make an informed choice. We will always tell you what we a re proposing to do and tell you about any significant risks
• We hold regular practice meetings to review our procedures for looking after our patients
• We look after your general health and safety while you are at the practice. We ask about your general health and any medicines that you are taking. This helps us treat you safely. We keep all information about you confidential
• Infection control and cleanliness are essential for the safety of our patients. All members of team receive training in the current standards of infection control
• We screen our patients for mouth cancer and discuss tobacco and alcohol use because these increase your risk of oral cancer
• Everyone at the practice takes part in continuing professional development to keep their skills and knowledge up to date
• All new members of the team are trained in our practice procedures. Once a year we review individual training needs for everyone in the practice
• We ask our patients for their views on our services and have systems for dealing with feedback to identify any opportunities for improvement